Submit a request

Please let us know your player ID with your game. If your are not sure how to find your user ID, please click on the link and follow the instructions: https://mcgam.es/3tS1Vtc

The game has two separate versions: World and NL (Netherlands).

Please select an issue you are having. Selecting correct topic allows us to help you faster.

Please choose the best option below.

NOTE: This selection is ONLY for GDPR, CCPA or similar related topics. Using those fields for non data-related questions will not help you to get an answer faster.

Please do not add more than 100 characters here. If you wish to share more information with us, please add it to the "Description" box below.

Please enter the details of your request and make sure you include the email address associated with your game account. A member of our support staff will respond as soon as possible.

This option is for players who need help with the social clubs available in our games. If your question is about golf clubs, please go back a step and select a different option.

Please choose the best option for you

Please bear in mind that this option is only for purchases made with real money.

Please choose the most accurate option, and before submitting a ticket, make sure you've updated to the latest version:

Please choose what kind of login are you using to access the game? Facebook, Google, Miniclip or is it a Guest account.

Did you play via Miniclip website, our mobile app or Facebook Messenger?

What was the operating system of your device, when the problem occurred?

Add file or drop files here